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[原创]雷人家具商:甲醛刺鼻,晾晾就行  发帖心情 Post By:2011-6-16 0:08:03

新买的衣橱等家具,安装好后发现甲醛味刺鼻,可反映至商家后,得到的处理办法竟是放在仓库里“晾晾”。昨日,在工商部门帮助下,如此雷人的商家,被责令全额退还消费者家具款5800元。   市民张女士是我市一中学老师,今年准备要孩子。6月6日,她与丈夫来到北园大街一家具城,花5800元选了衣橱和床等家具。没想到,家具安装后,甲醛气味十分刺鼻,夫妻俩都出现眼睛流泪、嗓子发痒发干等症状。   随后,张女士打电话给专卖店,反映了相关情况。6月10日,卖场人员到家查看后,便联系车辆将衣橱和床进行拆解,说是拉回厂“进行去味处理”。6月12 日,张女士给商家打电话,对方称年后初八上班以后再说。6月13日,她再次给商家打电话,对方仍称尚未处理好。当张女士不经意间问到怎样处理甲醛时,对方工作人员竟说,“把沙发家具放在仓库里晾晾,晾得没味了就能送过去”。闻听此言,张女士听了差点被“雷倒”,气愤不已的她打电话到天桥工商12315申诉举报中心投诉。   工作人员接到投诉后,马上展开调查,认为张女士反映情况属实。根据《上海市消费者权益保护条例》第十四、十六条规定,经营者向消费者提供商品必须符合保障消费者人身、财产安全的国家、行业、地方的强制性标准,经营者发现其提供的商品存在严重缺陷,应当负责对商品进行修理、更换、退货或者销毁。最终,雷人商家被责令全额退还了办公家具购置款。买好家具请选择正规的办公家具厂。文章来源: http://www.shfurn.com

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